Content removal request

Use this route if you believe content on this website is:

• a non-consensual production or distribution of your image;
• content that reveals personally identifiable information;
• otherwise abusive or illegal content.

Copyright and other intellectual-property claims follow a different track, with its own requirements and its own page — see copyright and DMCA.

Write to us through our contact form, with Content removal in the subject line. It is the one channel that reaches us, and a message sent through it is read by a person.

So that the first reply is not a request for the basics, tell us:

• the address of the page the content is on;
• what is wrong with it, in your own words;
• if it is your image, enough for us to recognise you in it;
• a way to reach you for follow-up.

We investigate a report within five business days. If the investigation shows that the content is illegal, abusive, or in breach of our standards, it comes down within that time, and a final determination is communicated to you inside the same five days.

Content reported as non-consensual is taken down straight away while we verify consent. If valid consent cannot be verified, it stays down.

If you have questions, or you want to appeal a decision, reply through the same channel and the same person will answer.

When a scene comes down it is withdrawn from the store, and the access of anyone who bought it is revoked — it stops streaming and stops downloading for them too, not only for new visitors.

What no website can do is reach a copy that somebody already downloaded to their own device. Everything within our reach comes down; we will not tell you that a file already on someone's disk has been recalled, because it has not.

Business days exclude weekends and public holidays.